Clergy & Congregational Coach
laurastephensreed logo2 (1).png

Blog

Helping clergy and congregations navigate transitions with faithfulness and curiosity

My blog has moved to Substack! You can find new articles weekly there.

Visit my Substack

Use the button below to search the blog archives on this website.

Search the blog
Posts in congregations
Eight Cs for growing trust

The most important ingredient in any process isn’t expertise or charismatic personalities or financial resources. It’s relationships. When the bonds are strong among the people involved, there can be productive disagreement, a full exploration of possibilities, deep investment in the work, and mutual support and accountability, all leading to forward progress.

The foundation of relationships is trust. Not simply predictability – I know your passions and hot buttons and how you’ll react to each being tapped – but shared vulnerability and risk-taking. Many congregational teams and committees start with some sense of predictability by virtue of the members attending church together for a long time. But most (if not all teams) will need to dig in before high-intensity work begins to develop the second-level trust that will allow for the most thorough and faithful process.

What does it look like to grow that deep trust? Here are eight Cs – from lowest to highest risk – to guide that essential work:

Clarity is getting straight within ourselves about our thoughts and commitments, then being honest with others about them.

Communication is putting our clarified knowledge and understanding out there, and in turn listening to others with open hearts and minds.

Curiosity is admitting we don’t have the whole picture and wondering about what we don’t know.

Compassion is showing care to and connecting at a heart level with others, believing the best about them as we do so.

Companionship is being present and authentic while still maintaining the boundaries that allow us to be clear and compassionate.

Consistency is showing up the same way every time and admitting when circumstances have thrown us off balance.

Conflict is being willing to disagree and to have our ideas improved upon.

Control release is relinquishing attachment to the outcome, trusting that the process will end up as it should so long as we bring our whole selves to it.

Jesus embodies each of these Cs in his ministry. He bookends his active period with a time of clarifying his identity and purpose in the desert and a prayer in the garden of “here’s what I want, but I’m here to finish the job.” His interactions with followers and adversaries alike are centered on getting his message out while asking about and listening to their hopes and fears. Time after time Jesus shows up for people, particularly the least of these, truly valuing them and radiating divine love for them. With those who want to hold on to what they know and have, he’s not afraid to offer a challenge. And in the end, he allows himself to be led to the cross so that he can expose all that is wrong with the hunger for power.

The eight Cs and the resulting trust can strengthen relationships not just within the team but between the team and congregation. The effects of deepened connections, in turn, extend beyond the process itself, cultivating beloved community with the Source of love at its center.

KonMari-ing your church's ministries

The latest rage on Netflix is Tidying Up with Marie Kondo, an eight-episode series in which an internationally-renowned organizational consultant goes into cluttered homes and helps families cull their possessions. All of the people that Kondo works with are at some sort of transition point in their lives. Some are newlyweds or new homeowners. Others are readying themselves for the arrival of a baby, grieving a loss, or wanting to move from living like students to inhabiting more adult personas. These changes provide the urgency for making their home more welcoming.

The tidying method Marie Kondo uses is not a light-a-match-and-walk-away approach. Instead, she asks her clients to hold each article of clothing, book, or tool and note whether it sparks joy. If it does, keep it and find a more efficient way to store it (for example, the KonMari method of folding clothes). If it doesn’t, say “thank you” and donate, recycle, or dispose of it. The overall purpose of the tidying is to be grateful for the past and to imagine the future you want to move toward, being more thoughtful about what you need in order to get there.

There is much about the KonMari method that is worthy of churches’ consideration. Lots of congregations, even (maybe particularly) small ones, are stooped over from the weight of so many ministries. As more are added, few to none are brought to an intentional close, making the church’s mission unclear and stretching congregation’s financial and people resources much too thin. What might it look like, then, to identify what God’s purpose for your church is? To name everything that the church is doing, just as Marie Kondo requests that her clients put every clothing item on the bed and every book on the floor to look through? To examine each ministry, noting whether it is an essential part of the present and/or future and saying a sincere “thank you” to those that are not?

At the end of each episode of Tidying Up, the families have worked through clashing priorities and conflict styles to create a home that reflects who they want to be. And while I realize this is a tv show that is comprised of carefully curated clips, the struggles the subjects go through are a microcosm of congregational community, and the desire to move forward with intentionality rings deeply true. So consider capturing the cultural moment, taking the best of what the KonMari method has to offer and assessing your church’s ministries for a more peaceful, purposeful future.

Follow your curiosity

In a recent TED interview, author Elizabeth Gilbert talked about creativity in terms of following our curiosity. We are often told to follow our passions, she said, but that is an all-in pursuit that can be both overly risky and quickly discouraging. For example, if we quit our jobs to write the book that is taking shape within us, we might not have money for groceries. And if that book bombs once it hits the shelves, we’ll have to muster a whole lotta moxie to put ourselves out there again.

Attending to our curiosity, in contrast, is more gentle. Instead of running out on our jobs, we ask, what’s going on in me? What is God nudging me toward? What would it mean for me to make a major life change? What would I need (externally or internally) in order to take that step? The ultimate outcome might be the same, but it would derive from discernment and come with a more settled spirit. The point is not to abandon passion, after all, just to probe it a bit. Or you might discover a previously-unconsidered way of being true to your gifts and faithful to God.

This curiosity is not just useful for individuals but also on group and organizational levels. Sometimes we’ll have a big vision for our congregations, or a member will bring an idea for a new ministry with hopes it will be implemented immediately. Asking questions can help flesh out initiatives, align them more closely with God-given mission, and stoke enthusiasm in others such that they are eager to join in. Or these queries might reveal that this thing is not right for this people at this time and plant seeds for other possibilities.

As you consider what is going on in and around you in this new year, where would a bit of curiosity help you listen deeply, plan faithfully, and move forward confidently?

Listening as radical act

When I think of radical acts, I tend to think of using our voices (defined broadly) to make ourselves heard or our bodies to take up valuable real estate. Protesting, harassing – er, communicating with – our members of Congress, and creating art that reveals stark truths all fall into this category. Lord knows we need to leverage these types of advocacy in this cultural and political moment. They raise the profile of people under threat and put pressure on communities and leaders to act justly.

We have another tool to keep close at hand: deep listening – a kind of showing up in which we’re not just waiting for our turn to talk but being fully present to the speaker. It seems absurd that simply listening could be radical. But so few people feel known and valued, and when we feel disregarded, we tend to withdraw or act out. On the other hand, when we are heard and seen and accepted for who we are, we are able to operate out of gratitude and courage rather than shame. Just as importantly, listening without interruption or judgment confronts speakers with their freedom. This posture says, “You have the floor. Now, how are you going to use it?”

To be clear, people who are being treated unjustly are under no obligation to sit and listen. They have had to listen to those with power without being heard themselves for too long. But among people with like privilege, listening deeply can be a pathway not only for the hearer’s change but also the speaker’s. If you let me talk until I know I am are cared about – and until I can hear myself clearly – I will begin to understand what I need to do differently in order to live in hope.

Whom do you need to confront with their belovedness and freedom through your willingness to listen?

Having trouble pinpointing your church's identity?

I was recently coaching co-pastors who wanted to help their congregation name and claim its identity, but they weren’t sure how to help the church get its arms around such a big topic. During their tenure, they hadn’t yet picked up on a narrative that felt like it captured both the past and current character of the congregation.

The pastors mentioned that there had been some good conversation around All Saints’ Day, when church members were telling the stories of people who were key figures in the congregation’s history. In recounting the names, the pastors recognized that the departed were loved for the ways they welcomed others through the things they did and by their very presence. The theme of hospitality emerged - not mere friendliness, but a deep sense of embracing everyone who comes through the doors. The co-pastors realized that hospitality is still a lived value in their church today. This awareness created excitement around a through-line that not only resonated but could be built upon in a number of ways in the coming year.

During pastoral transitions it is important for congregations to learn to tell their stories in ways that are informative, accurate, and hopeful. A resonant identity gives newcomers a reason to return, members a way to assess which ministries to undertake, and - perhaps most importantly for the purposes of a pastoral search - the congregation a sense of what they need in a clergyperson. Just as in the case of my co-pastor coachees, however, it can be difficult to know where to begin in sussing out church identity. If everyone in the room is shrugging their shoulders and looking to others for answers, ask about the congregation’s saints. Who are they? What are some anecdotes about them? How are they part of the church’s DNA? What are the legacies that the congregation has built on? Look for the commonalities and try them on: is this who we are? If so, what does that mean for what we do going forward and whom we call as our pastor?

This kind of historical study promotes hindsight rather than an unhelpful nostalgia for days gone by. Done thoughtfully, these questions about individuals can prompt laughter and tears and bring to light clarifying and encouraging through-lines that the church has never considered.

Lagging and leading indictators

The easiest measurements of how things are going are quantifiable, such as money or attendance. Unfortunately, they are not the most helpful. One reason is that unlike in the business world, where the number of widgets produced or the profit margin does tell much of the story, numbers don’t necessarily reveal the kind of spiritual growth we’re (hopefully) aiming for in church.

Another reason that nickels and noses don’t give us much useful information is that they are lagging indicators. This means that they are backward-looking.

Leading indicators, by contrast, give us benchmarks toward progress. We ask, “What are we going to do to work toward our hoped-for outcomes?” When we name our part in bringing about change, we acknowledge our responsibility, build in accountability, give ourselves an assessment tool to measure our progress along the way, and set goals that we have actual control over.

So, for example, a lagging indicator might be a certain percentage of growth in worship participation. A leading indicator, however, might be that our church develops a team that prays for those who are seeking a faith community like ours to find their way to us. It might be offering training on better including people with disabilities. It might be offering a Bible study on hospitality. It might be learning to tell the story of God’s work among us to our surrounding community in a more compelling way. It might be revamping the bulletin to make it more visitor-friendly. It might be pulling out a pew or two and creating a prayground. All of these efforts emphasize imagination, not fear. They are in service to a larger goal, but with the emphasis on what is now within our control and requires our investment and ongoing discernment. They lay the foundation not just for growth in numbers but also in understanding of our connection to God’s story, God’s work among us, and the gifts God is asking us to use on behalf of others.

I encourage you to assess your current measurements. Which ones are lagging? How might you transform them into leading indicators, and in the process allow yourselves to be transformed?

Aligning responsibility and authority

Do you feel like you cannot dig your way out from under an avalanche of work, but when you make a request or propose an idea, no one listens?

Do you feel like your congregation looks to you too often for guidance, yet during your office hours you find yourself bored and unsure how best to use your time?

If you answered yes to either of these questions, you might be experiencing a mismatch between responsibility and authority. Responsibility is what you are assigned – by self or others – to do. Authority is the weight people give to your perspective, and it comes from a combination of role, experience, and earned trust. Part of developing a healthy pastoral identity and creating right-sized expectations is making sure responsibility and authority are not out of proportion with one another.

If either your responsibility or authority level is too high, here are some questions to consider:

  • What are the roots of my over- ( or under-) developed sense of responsibility or authority?

  • Which roots can I pull up?

  • What specifically am I gifted and called to do?

  • In this context, what work is truly mine to carry out?

  • How might I shift, in whole or in part, the work that isn’t mine?

  • What authority do I, in actuality, have?

  • How can I use this authority wisely and on behalf of the most vulnerable?

  • How might I utilize less obvious sources of authority when needed (e.g., a lay leader with whom you have mutual respect and who is trusted by the congregation)?

Aligning responsibility and authority is key to leading well and avoiding burnout. If your levels are out of whack, take the time to consider why that is and what you can change. If needed, I’m available to help you with your reflecting and strategizing.

Focus on what you've got, not on what you don't

These are interesting times indeed for the church. Membership, budgets, and staff in many mainline congregations are shrinking. Attendance patterns are changing such that “regular” participation is now 1-2 times per month instead of 3-4. The Sunday morning and Wednesday evening time blocks, once considered off-limits by school, sports, and other community activity schedulers, are no longer so. Many people define themselves as spiritual but are uninterested in the institutional church.

For these reasons some congregations are fearful about survival. This anxiety often manifests in a scarcity mentality, a focus on what we no longer have (or never had). In turn this mindset generates a wide range of potential “solutions,” which are rooted either in personal preference or observations about has worked for the megachurch down the road. This is a recipe for scatteredness - as everyone’s preferences will likely be different - and discouragement, since what works for one church rarely lands the same way in another.

Luckily, there’s a different approach we can take, one that is grounded in abundance. (Don’t we believe, after all, that God’s love and creativity know no bounds?) Instead of beginning by naming what we need, let’s start by laying out all that we already have. This is called asset mapping, and it’s a tool we can borrow from the world of community organizing. Gather your lay leaders, or possibly even your entire congregation. Write down on sticky notes all of your church’s advantages:

  • Physical plant

  • Geographical location

  • Finances

  • Leadership (lay and staff)

  • Current ministries

  • Skills and interests of members

  • Denominational connections

  • Relationships (congregational or individual) with community institutions, associations, or influencers

  • Name recognition

  • Any other assets you can think of - be creative!

Step back and look at all the gifts. Ask what God might be telling you or inviting you to do through them. Combine your assets together in new ways to birth initiatives. These are the efforts that will bear the most fruit, because they are rooted in who your congregation is and what it has.

This activity is very helpful during a pastoral transition. Congregations can have a hard time imagining what the future will look like now that the former leader is gone. Mapping assets can remind them that they are the church and that God is still at work through and around them. This exercise can also help a congregation understand what kind of pastoral leadership is needed to help them leverage their strengths and share a more accurate narrative and expectations with pastoral candidates.

Go forth, then, to take stock of what is good in your church and to plan out of grateful awareness.

Go slow to go fast

When we onboard members to a committee or team or launch a new program – as many of us will do in January – often the tendency is to capitalize on initial enthusiasm to get as much done as quickly as possible. That’s totally understandable. After all, novelty begets energy, and we don’t want to waste it. But if we haven’t taken the time to build our team and outline our processes, even a small bump can drain that momentum and derail our collective work.

That’s why it’s important – even though it’s counter-intuitive – to start slowly. Develop relationships among the key players. Learn where each person is coming from, what their reasons were for signing up, what skills and experience and ideas they bring, what they need from others in order to make their best contributions, and how they deal (or don’t) with conflict. When those involved have this kind of context for their collaborators, they will be able to engage one another more quickly and effectively when difficulties arise.

In addition to interpersonal processes, agreeing on procedures at the outset can make work go faster. What is the future story we’re striving for? How does everyone plan to participate in the work? What is our timeline? How will we come to agreement on major decisions? How will we ground our work in God? How will we hold one another accountable? What will we do if we come to an impasse? Intentionality at the front end can ease – if not prevent – many stresses that pop up as humans, with our anxieties and agendas, cooperate.

Note that slow movement at the start might prompt questions such as “why are we wasting time on this ‘soft’ work?” Be prepared to explain how deliberateness serves both the overall goal and the speed of the work that is to come.

In what situations do you need to pump the brakes in order to do some of this foundational work? Though it might seem tedious at times, your relationships and your efforts will greatly benefit.

A spirituality of fundraising

We’re coming to the tail end of the traditional stewardship season, and it’s highly possible that you are sweating pledge numbers that currently fall short of your ministry dreams for 2019. You might also have a treasurer or bookkeeper whispering anxious nothings in your ear about how much people need to give between today and the New Year’s ball drop to end 2018 without a deficit. It’s ok. After all, you didn’t have anything else to stress about as Advent looms large! [Sarcasm font]

Here’s the thing: we will always struggle with money – and our feelings about it – as long as it is only a means to an end: “We’ve gotta make our budget so that…” It’s not a sentiment that will make people whip out their checkbooks and credit cards and smartphones with money transfer apps. But you know what might? “God is calling us to do this exciting thing, and we don’t want you to miss out on being part of it!”

This is what Henri Nouwen called a spirituality of fundraising. He approached the ask not as an unfortunate necessity to be apologized for (a tack that makes so many stewardship sermons cringe-worthy) but as an invitation to others to join in the work to which God has called us. As such, fundraising is relational and community-building, not transactional. For Nouwen, fundraising was a “call to conversion,” an opportunity to re-orient our focus to the world beyond ourselves – to begin to see things as God sees them – as well as to transform our relationship to our own resources. In the process, we partner with God in bringing the reign of God here on earth. In taking this loftier view of fundraising, we are free to make the request out of our sense that we are ministering not just to the people we might serve but also to the givers themselves. To me, that is a compelling message. It is inclusive. It is formational. And it recognizes that those with resources have needs that can be met by relationship, so all parties involved are both giving and receiving.

So as you come to the end of this year and the brink of the next, I encourage you to view stewardship and fundraising as opportunities to grow disciples of Christ as we move together into the future God is compelling us. See what a difference this approach makes in your willingness to ask for money and in the generosity with which givers respond.

Personnel and percentages

As we enter the holiday season and draw closer to the end of the calendar year, many people are getting into the giving spirit. Knowing that, watchdog groups will begin circulating information about how charities use donation dollars. The typical thought is that the higher the percentage that goes toward direct services (e.g., hot meals, cancer research funding, disaster relief supplies), the better an organization uses your money. It is, then, more deserving of your donation.

In his TED talk, fundraiser Dan Pallotta challenges this way of thinking. Rather than criticizing organizations for spending money on personnel, advertising, and building the necessary infrastructure to live toward their visions, Pallotta says that we should be measuring the impact an organization has on its area of focus. Here’s an example. An organization to feed hungry people spends 1% of its donations on overhead and serves 1,000 unique individuals each year. Another hunger-relief organization spends 35% on overhead and serves 1,000,000 unique individuals each year. Which organization is having the greater impact? The numbers are straightforward.

But what does this perspective shift have to do with your pastor search? As you put together a compensation package at the outset and negotiate the details at the end, people in your congregation might ask why a minister needs that salary or those benefits. They might be concerned about the percentage of personnel costs relative to the total church budget. Anticipated impact is the reason why a church is willing (eager!) to pay a good wage and why the personnel budget doesn’t need to keep members up at night. Your congregation has discerned the vision toward which God is calling it and named the pastoral gifts and passions that will help your church inhabit it. Now it’s time to invest in those gifts and passions that can lead to equipping more leaders, creating more connections, and affecting more lives.

Your church can have a big impact on the surrounding community and beyond. Don’t be afraid to pay for the leadership that can help you make that change you want to see in the world.

Balking at binaries

When I was growing up, I thought being a strong woman – since “strong” is a stereotypically masculine virtue – meant that I had to reject anything associated with femininity. I didn’t wear pink. I refused to learn how to cook. I cut my hair short. I played on the boys’ church league basketball team. (In fact, my short hair and blousy basketball jersey combined with a referee’s poor eyesight prompted him to refer to me – game after game – as “little man.”) I sought ordination and a ministry position in the Baptist world, even though I had only seen men in those roles.

So no one was more surprised than me when I bought a sewing machine ten years ago to make kitchen curtains for my new house. I then made placemats, napkins, pillows, and other domestic items in addition to some clergy stoles. I realized that I loved sewing, dangit. And, as it turned out, I was no less strong than I’d been pre-Singer. I began to understand that the feminine-masculine binary was not just hurtful but false. I deeply regretted subconsciously buying into the message that male (again, defined stereotypically) was better and female was lesser. I wondered what other joys I had deprived myself of in the effort not to be too girly.

Masculine-feminine binaries are not the only ones that keep us from living abundantly, however. At Nevertheless She Preached, Jaime Clark-Soles talked about the way traditional interpretations of the Martha-Mary relationship sort their roles into bad and good. In Luke 10 Mary chooses the “better part” by sitting at Jesus’ feet while Martha is “distracted by her many tasks” (NRSV). But the latter descriptor is more accurately translated as “drawn away into much ministry,” with the Greek word for ministry used by and about Paul elsewhere in Acts and the Epistles. We have falsely pitted Mary and Martha against each other for millenia while both were attending to aspects of the life of faith.

In congregational life binaries translate into polarities, either/or pairings that are better viewed as both/and. Should we be a church that cares for those who are already here or that goes into the community to share God’s love? Should we have traditional or contemporary worship? Should we be pastor-led or lay-led? Generally, the answer to all of these questions is “yes.” Too often we think we cannot do or be both and must choose. But polarities cannot – should not – be solved, only managed, in order for us to accept the fullness of the work and the abundance that God wants for us.

These days, I wear pink (and most days, a skirt). I’m a mom who revels in that role. I’ve also cut my hair short again and enjoy crude jokes way more than I should. My strength and joy are enhanced, not diminished, by this complexity. Where do you need to rename binaries as polarities, and what do you and the people you care about require to thrive that in-between space?

[Note: this is the fourth of four posts inspired by the Nevertheless She Preached conference.]

Setting your pastor up to succeed

Your church has invested a lot of time, effort, and probably money in a ministerial search, and you no doubt want to enjoy a long, fruitful season with your new leader. The interactions the search team and congregation have with the incoming minister throughout the covenanting and start-up processes will directly impact that person’s level of engagement and length of tenure. Consider how you can offer the following:

Motivation. Ministers who feel heard and cared for (emotionally and financially) will be eager to come to work each day and give their best. This will translate into better sermons and Bible studies and more enthusiastic pastoral care.

Encouragement. Ministers who hear not just constructive criticism but also affirmation will see the pastor-parish match as a good one. They will be much less likely to jump ship for other ministry opportunities.

Flexibility. Ministers whose reasonable personal needs and family responsibilities are honored by the congregation will be more fully present when they are at the church. They will be less distracted by the tug of other roles.

Alignment. Ministers who understand (and have agreed to) what the congregation expects will know better how to concentrate their efforts. This prioritization will result in deeper engagement and broader creativity and will make it easier for the clergyperson to empower others in their discipleship.

Small gestures of hospitality around these four areas can make ministers feel focused, energized, and invested for the long term. Constantly be on the lookout for ways to build the clergy-congregation bond.

The ministry of absence

The death of a loved one. A financial catastrophe. The disappearance of a child. A sexual assault. The anticipation of a life-altering diagnosis. A journey into the unknown. These are some of the situations in which pastors and other caregivers are called to provide a ministry of presence – an embodiment of God’s love for those who are lonely, hurting, or anxious – because words are insufficient and our ability to do something is limited.

In the pastoral life, much emphasis is placed on this ministry of presence, and for good reason. Christians are people of the incarnation, in which God put God’s own body on the line so that humankind might feel the divine breath, touch the divine’s clothing, and experience the divine washing our dirty, smelly feet. Through Jesus God was born into the world, moved about the world, and was murdered by the world, yet came back from death to show off scars and cook fish on the beach for friends. Jesus was fully present to us, and in being so he demonstrated God’s own desire to be close to us.

And yet, we can’t always be present. Sometimes the reasons are logistical; time and geography do not permit. Sometimes the reasons are that we have multiple pulls on our ministry at the same time. And sometimes the reasons are that we have nothing left to give at that moment. At this point self-care becomes an imperative rather than merely a good idea. Many of us resist self-care, though, because of critical voices that come from within us and beyond us and because we follow a Christ who made time for others, even when he desperately needed to catch his breath. We equate self-care with selfishness, and we talk ourselves out of it.

It’s time to reframe self-care. Last week at Nevertheless She Preached, I was introduced to the concept of a ministry of absence by Jaime Clark-Soles, professor of New Testament at Perkins School of Theology. The term, however, was coined by Henri Nouwen. Nouwen believed that pastors had become so available that there was not enough space for the Holy Spirit to move in the lives of God’s people. In other words, parishioners have become dependent on pastors rather than on God, and pastors have become too eager to get their needs to be needed met by responding to every care request. Occasionally making ourselves scarce not only gives our bodies, hearts, and egos a rest, then, but also allows our people to strengthen their relationships with the God who wants good for them.

In a faith centered on incarnation and a vocation born out of that faith, how does a ministry of absence compute? The reality that Jesus is no longer physically with us provides a good start. He was raised from the dead, he had a few meetings with the disciples to boost their confidence for the work ahead…and then he ascended. He took off into the clouds before the disciples thought they were ready to discern and do on their own. They had a lot to argue about and figure out, and they did it with the help of the Holy Spirit. They likely wouldn’t have done it at all if Jesus had still been hanging around. For one thing, the Spirit did not descend until Jesus ascended. And Jesus’ presence enabled the disciples’ dependence, whereas his absence activated their boldness. That boldness built the body of Christ here on earth, through which the incarnation lives on, spreads the good news, and cares for the least of these.

There are times to minister through your presence, and there are times to minister through your absence. Prayerfully consider what your indicators might be that one or the other is called for, then go forth in faith that the Spirit will fill whatever space you do not.

[This post is the first of four upcoming reflections inspired by Nevertheless She Preached.]

Will your church have an intentional or unintentional interim minister?

Among my clergy coaching clients, I’ve noticed a spike recently in ministers who realize they’re doing work that ideally would have been completed before their arrival: helping the congregation grieve the loss of the last pastor, addressing issues with under-functioning (and sometimes outright sabotaging) staff, creating or making long-overdue revisions to basic documents such as personnel manuals and by-laws, right-sizing lay leadership teams, and visioning for the next chapter of the church’s story. This work, which is time-intensive and emotionally draining, can leave clergy wrung out before they celebrate their first anniversary with a congregation. They find themselves asking, “Can I keep up this pace? Do I see myself here long-term?” More than occasionally, the answer is no, and the call these ministers envisioned lasting for many years ends up being an unintentional interim stint.

There are many good reasons to call an intentional interim minister in between settled pastors. Interims expect to enter systems in turmoil, and they are trained to handle the challenges. Interims can manage all the extra pastoral duties (with ample breaks, that is) that come with a highly-anxious congregation because they know their time there is limited. Interims, with one foot in the church and the other out, can offer insights that neither a consultant (outsider) nor a settled pastor (insider) is able to see and voice.

The costs to a congregation of an unintentional interim minister, on the other hand, are high. Full-blown pastoral searches are pricey, not just in terms of money but also time and energy. Severance packages can hamstring a church’s budget. Congregations are often hesitant to invest in the next settled minister, not wanting to get attached to a leader who could turn out to be another short-timer. Throughout all the uncertainty, trust among church members and between members and staff/lay leaders begins to suffer, and the congregation’s focus shifts from mission to survival.

With all the benefits of interim ministry and the downsides of not utilizing this transition resource, why doesn’t every church call one? There are a couple of reasons. First, congregations think the interim is a time to save money on personnel costs. They see stop-gap measures such as a revolving door of guest preachers as a way to protect the budget. Additionally, they want a settled minister in place as quickly as possible because they fear the loss of members and a decrease in giving during the transition.

But the second reason, I believe, is the real one. Churches think that calling an interim minister means that they’ve failed or that they’re unhealthy. There’s a myth that only “messed up” congregations need guided introspection during the time between settled ministers. In fact, it is a sign of health and maturity as well as an investment in the future to call an interim minister. It never hurts to breathe deeply, take stock, and move toward what’s next with purpose – in other words, intentionality.

Fatigue's impact on trust

Recently I was coaching a pastor who was two months into a new call. She was excited about her church and its mission potential. She was also enjoying getting to know the people, but she was having trouble trusting them. She was a bit befuddled by this, because there was no overt reason for this hesitation. She hadn’t received any hurtful criticism or significant pushback. When I asked what the lack of trust was about, she thought for a moment. She then named relational fatigue as a key factor. In this pastor’s case, she had taken a full month off – a typical fallow period – before diving into her new ministry. And yet she was recognizing that she needed more time to tend to her (understandably) tender heart after leaving behind parishioners that she loved.

This pastor had just provided perhaps the most powerful testimonial for taking ample time off between ministry positions. We often cite physical and spiritual exhaustion as the primary motivators for spacing out calls. But bringing closure to relationships with people we’ve walked alongside during their personal milestones, with whom we have dreamed and argued, and who have been present for our own ups and downs is hard, good work. It can be overwhelming to think about opening ourselves up to knowing and being known by a whole new congregation. And yet, the bedrock of strong connections is trust, which we do not lend or receive without the willingness to make ourselves at least a little vulnerable.

This is not to say that it’s easy to take long stretches between ministry positions. Personal financial pressures are real. Churches that have been in long search processes are eager for the uncertainty to end and the settled pastor to arrive. (Search teams in particular are known to apply pressure to be on site as soon as possible. After all, the team members know the incoming minister best and are most excited about her arrival!) The pastor herself is looking forward to a fresh start in a new setting. But before committing to a start date, consider not only what you need in terms of every manner of recovery, but also what time frame will allow you to enter the system with a readiness for mutual belonging. This is a mindset – a heart orientation – that attends to the long-term missional and financial health of both clergy and congregation.

If you are already in place and find yourself reluctant to trust even in the absence of conflict, then self-care is in order. When we are unable to risk exposure, whether we are new in a call or ten years into our tenure, we need time to rest. We need space for introspection. We need opportunities to view or create beauty. We need relief from the relentlessness of ministry. Because if we have not tended to our own inner lives, we will not be able to offer a quality of presence to others. And if we withhold, then we do not build trust and do not forge or maintain relationships that make bold ministry possible.

In the case of my coachee, we strategized ways to create space and clarity within her current personal and professional realities so that she could increase her capacity to trust. If you find yourself turning inward in your ministry setting, what changes do you need to make so that you can be the pastoral leader God has called you to be?

[Note: my coachee graciously granted me permission to share her story.]

Clarifying expectations of your new minister

One of the most effective ways to help your new minister get off to a fast start is to make sure everyone – minister, search team, lay leadership, and congregation as a whole – is on the same page about the shape of pastoral leadership. Here are four key areas to cover:

Ministry definition

What counts as ministry? What work is your minister doing that no one else sees? Where is the minister interacting in a pastoral/professional role with church members and neighbors beyond the church walls?

Availability

How many hours or units of time are you compensating the minister for? How much of that time should be in the office, and what proportion is best used serving and making relationships out in the community? How should the minister make up for missed time off when funerals, weddings, or other special events fall on sabbath days? What is defined as a pastoral emergency, and how are these covered when the minister is unavailable?

Priorities

Where should the bulk of the minister’s time and energy be spent? What are the minister’s particular gifts and passions? What work must be done by the minister, and what can the minister empower other staff and lay leaders to carry out?

Oversight

To whom does the minister answer? What systems are in place for the congregation to share constructive feedback? What are the goals of an annual review, and who facilitates it? Who advocates for and supports the minister?

Clarification of expectations begins pre-call, as church and candidate discern the match and wordsmith the covenant. It continues through the first several months of the new minister’s tenure, and along the way there will be many opportunities (and likely needs) for educating the congregation about what this person’s role in this season of the church’s life will look like. Doing this hard but good work builds trust between parish and pastor and paves the way for the minister's long and fruitful tenure.

How Searching for the Called dovetails nicely with intentional interim ministry

If you have an intentional interim minister in place or are considering calling one, you might be wondering how Searching for the Called fits with the self-study work your interim and transition team will lead. Great question! As a trained IIM, I have designed Searching for the Called to honor the interim process.

The work of the congregation during an intentional interim is to reflect deeply on the church's history, purpose, leadership needs (lay and clergy), connections with denominational and missional partners, and future. Notice that these areas are the focus of "befriending the past and anticipating the future," stage two of Searching for the Called. In that stage you can find reflection questions, best practices, and tools that can complement those that your intentional interim minister brings to the table. There's also an assessment that helps the congregation know when this self-study is complete.

When your interim minister shifts from coaching the church through this time of discovery to encouraging the search team, Searching for the Called utilizes the same intentionality and deep reflection your minister has been urging during the your movement through the five focus points. It helps create a seamless hand-off from transition team to search team and emphasizes the importance of building on congregational discussions. Since many denominations frown upon interim ministers becoming deeply involved in the search, Searching for the Called can pick up the coaching role as needed.

For those who would like to read more about how intentional interim ministry and Searching for the Called work together, check out this summary for interim ministers.

The lie about outliers

In his 2008 book Outliers: The Story of Success, journalist Malcolm Gladwell sets out to obliterate the myth of rugged individualism. No one is self-made, he asserts, no matter how humble that person’s beginnings might seem. Everyone who has reached the pinnacle of achievement has been afforded opportunities and advantages that provided a foundation for hard work and persistence.

Money and status are obvious springboards for success. But Gladwell digs deeper than that. Athletes get a leg up when they barely miss early childhood cut-off dates for sports signups, making them bigger and more physically mature – and thus getting more playing time, attention, and investment from coaches – than their peers. The peculiar demands of rice farming created a culture of year-round work in Asian countries that filters down to students, setting them up for an unwavering focus on schoolwork. Bill Gates came of age in exactly the right era to get in on the personal computing revolution, and he lived in the right place to capitalize on a series of opportunities that got him thousands of hours of coding practice on the newest – and scarcest – technology. Privilege comes in many forms.

Though the myth of pulling oneself up by the bootstraps is inspirational, the real-life weaving together of generations and circumstances strikes me as profoundly biblical. Scripture is full of success (and failure) stories that have their roots in previous eras, others’ choices, and living in a certain place at a particular time. And Jesus makes it clear that we belong to one another, as the effects of our words and actions ripple out far beyond what we can see.

What, then, are the hidden forces that have contributed to our success? And how might we help others to see their own advantages and opportunities? One possibility is to map out our lives, starting with the present day and going backward to examine (to the best of our limited vision) the factors that brought us to where we are. Who mentored us? What were our lucky breaks? How did our birthdates, cultural heritage, physical makeup, access to options, and location shape our trajectories?

If we can unearth the forces at work in our lives and give up the narrative that we got where we are under our own power, the implications for widening our (individual and congregational) understanding of and call to mission are huge. And we might discover innovative ways to support others in less traditional ways when we don’t have much money and status to offer.

What to put on your church website

When candidates find out your position is open, their first action will be to visit your church’s website. For a candidate to begin imagining a future with your congregation, it is essential to have a web presence that is informative and aesthetically-pleasing. Here are some important details to include:

High-resolution photos of church members in action. Use pictures of actual congregants (after asking parents to sign photo releases for the use of their children’s likenesses), and make sure at least some of the photos show people doing something other than sitting in a circle or around a table. 

Statements of identity and direction. Tell what your church values and what goals it is working toward.

Key ministries. How does your congregation connect with the community through giving money and providing hands-on help? What programs exist for the people who come through your doors?

Visitor information. Make it easy for candidates to understand more about your context with a map. Tell them about the culture of your church by sharing expectations about dress, accessibility details, and information for parents. Include a few carefully-chosen photos of the physical plant, such as a view of the church from the road.

Affiliations. A congregation’s denominational and community partners reveal much about its priorities.

Position announcement and related information (if conducting a pastor search). Putting your position description, church profile, and community snapshot on your webpage is an inexpensive way to share a lot of information with a wide swath of potential candidates. 

Your church’s website does not have to be expensive or overly-designed. It does need to be regularly updated, easy to navigate, and revelatory. The effort is worth it, not just for your pastor search but also for potential visitors to your congregation.

What would you add to this list?