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Eight Cs for growing trust

The most important ingredient in any process isn’t expertise or charismatic personalities or financial resources. It’s relationships. When the bonds are strong among the people involved, there can be productive disagreement, a full exploration of possibilities, deep investment in the work, and mutual support and accountability, all leading to forward progress.

The foundation of relationships is trust. Not simply predictability – I know your passions and hot buttons and how you’ll react to each being tapped – but shared vulnerability and risk-taking. Many congregational teams and committees start with some sense of predictability by virtue of the members attending church together for a long time. But most (if not all teams) will need to dig in before high-intensity work begins to develop the second-level trust that will allow for the most thorough and faithful process.

What does it look like to grow that deep trust? Here are eight Cs – from lowest to highest risk – to guide that essential work:

Clarity is getting straight within ourselves about our thoughts and commitments, then being honest with others about them.

Communication is putting our clarified knowledge and understanding out there, and in turn listening to others with open hearts and minds.

Curiosity is admitting we don’t have the whole picture and wondering about what we don’t know.

Compassion is showing care to and connecting at a heart level with others, believing the best about them as we do so.

Companionship is being present and authentic while still maintaining the boundaries that allow us to be clear and compassionate.

Consistency is showing up the same way every time and admitting when circumstances have thrown us off balance.

Conflict is being willing to disagree and to have our ideas improved upon.

Control release is relinquishing attachment to the outcome, trusting that the process will end up as it should so long as we bring our whole selves to it.

Jesus embodies each of these Cs in his ministry. He bookends his active period with a time of clarifying his identity and purpose in the desert and a prayer in the garden of “here’s what I want, but I’m here to finish the job.” His interactions with followers and adversaries alike are centered on getting his message out while asking about and listening to their hopes and fears. Time after time Jesus shows up for people, particularly the least of these, truly valuing them and radiating divine love for them. With those who want to hold on to what they know and have, he’s not afraid to offer a challenge. And in the end, he allows himself to be led to the cross so that he can expose all that is wrong with the hunger for power.

The eight Cs and the resulting trust can strengthen relationships not just within the team but between the team and congregation. The effects of deepened connections, in turn, extend beyond the process itself, cultivating beloved community with the Source of love at its center.

Listening as radical act

When I think of radical acts, I tend to think of using our voices (defined broadly) to make ourselves heard or our bodies to take up valuable real estate. Protesting, harassing – er, communicating with – our members of Congress, and creating art that reveals stark truths all fall into this category. Lord knows we need to leverage these types of advocacy in this cultural and political moment. They raise the profile of people under threat and put pressure on communities and leaders to act justly.

We have another tool to keep close at hand: deep listening – a kind of showing up in which we’re not just waiting for our turn to talk but being fully present to the speaker. It seems absurd that simply listening could be radical. But so few people feel known and valued, and when we feel disregarded, we tend to withdraw or act out. On the other hand, when we are heard and seen and accepted for who we are, we are able to operate out of gratitude and courage rather than shame. Just as importantly, listening without interruption or judgment confronts speakers with their freedom. This posture says, “You have the floor. Now, how are you going to use it?”

To be clear, people who are being treated unjustly are under no obligation to sit and listen. They have had to listen to those with power without being heard themselves for too long. But among people with like privilege, listening deeply can be a pathway not only for the hearer’s change but also the speaker’s. If you let me talk until I know I am are cared about – and until I can hear myself clearly – I will begin to understand what I need to do differently in order to live in hope.

Whom do you need to confront with their belovedness and freedom through your willingness to listen?

Having trouble pinpointing your church's identity?

I was recently coaching co-pastors who wanted to help their congregation name and claim its identity, but they weren’t sure how to help the church get its arms around such a big topic. During their tenure, they hadn’t yet picked up on a narrative that felt like it captured both the past and current character of the congregation.

The pastors mentioned that there had been some good conversation around All Saints’ Day, when church members were telling the stories of people who were key figures in the congregation’s history. In recounting the names, the pastors recognized that the departed were loved for the ways they welcomed others through the things they did and by their very presence. The theme of hospitality emerged - not mere friendliness, but a deep sense of embracing everyone who comes through the doors. The co-pastors realized that hospitality is still a lived value in their church today. This awareness created excitement around a through-line that not only resonated but could be built upon in a number of ways in the coming year.

During pastoral transitions it is important for congregations to learn to tell their stories in ways that are informative, accurate, and hopeful. A resonant identity gives newcomers a reason to return, members a way to assess which ministries to undertake, and - perhaps most importantly for the purposes of a pastoral search - the congregation a sense of what they need in a clergyperson. Just as in the case of my co-pastor coachees, however, it can be difficult to know where to begin in sussing out church identity. If everyone in the room is shrugging their shoulders and looking to others for answers, ask about the congregation’s saints. Who are they? What are some anecdotes about them? How are they part of the church’s DNA? What are the legacies that the congregation has built on? Look for the commonalities and try them on: is this who we are? If so, what does that mean for what we do going forward and whom we call as our pastor?

This kind of historical study promotes hindsight rather than an unhelpful nostalgia for days gone by. Done thoughtfully, these questions about individuals can prompt laughter and tears and bring to light clarifying and encouraging through-lines that the church has never considered.

Aligning responsibility and authority

Do you feel like you cannot dig your way out from under an avalanche of work, but when you make a request or propose an idea, no one listens?

Do you feel like your congregation looks to you too often for guidance, yet during your office hours you find yourself bored and unsure how best to use your time?

If you answered yes to either of these questions, you might be experiencing a mismatch between responsibility and authority. Responsibility is what you are assigned – by self or others – to do. Authority is the weight people give to your perspective, and it comes from a combination of role, experience, and earned trust. Part of developing a healthy pastoral identity and creating right-sized expectations is making sure responsibility and authority are not out of proportion with one another.

If either your responsibility or authority level is too high, here are some questions to consider:

  • What are the roots of my over- ( or under-) developed sense of responsibility or authority?

  • Which roots can I pull up?

  • What specifically am I gifted and called to do?

  • In this context, what work is truly mine to carry out?

  • How might I shift, in whole or in part, the work that isn’t mine?

  • What authority do I, in actuality, have?

  • How can I use this authority wisely and on behalf of the most vulnerable?

  • How might I utilize less obvious sources of authority when needed (e.g., a lay leader with whom you have mutual respect and who is trusted by the congregation)?

Aligning responsibility and authority is key to leading well and avoiding burnout. If your levels are out of whack, take the time to consider why that is and what you can change. If needed, I’m available to help you with your reflecting and strategizing.

Focus on what you've got, not on what you don't

These are interesting times indeed for the church. Membership, budgets, and staff in many mainline congregations are shrinking. Attendance patterns are changing such that “regular” participation is now 1-2 times per month instead of 3-4. The Sunday morning and Wednesday evening time blocks, once considered off-limits by school, sports, and other community activity schedulers, are no longer so. Many people define themselves as spiritual but are uninterested in the institutional church.

For these reasons some congregations are fearful about survival. This anxiety often manifests in a scarcity mentality, a focus on what we no longer have (or never had). In turn this mindset generates a wide range of potential “solutions,” which are rooted either in personal preference or observations about has worked for the megachurch down the road. This is a recipe for scatteredness - as everyone’s preferences will likely be different - and discouragement, since what works for one church rarely lands the same way in another.

Luckily, there’s a different approach we can take, one that is grounded in abundance. (Don’t we believe, after all, that God’s love and creativity know no bounds?) Instead of beginning by naming what we need, let’s start by laying out all that we already have. This is called asset mapping, and it’s a tool we can borrow from the world of community organizing. Gather your lay leaders, or possibly even your entire congregation. Write down on sticky notes all of your church’s advantages:

  • Physical plant

  • Geographical location

  • Finances

  • Leadership (lay and staff)

  • Current ministries

  • Skills and interests of members

  • Denominational connections

  • Relationships (congregational or individual) with community institutions, associations, or influencers

  • Name recognition

  • Any other assets you can think of - be creative!

Step back and look at all the gifts. Ask what God might be telling you or inviting you to do through them. Combine your assets together in new ways to birth initiatives. These are the efforts that will bear the most fruit, because they are rooted in who your congregation is and what it has.

This activity is very helpful during a pastoral transition. Congregations can have a hard time imagining what the future will look like now that the former leader is gone. Mapping assets can remind them that they are the church and that God is still at work through and around them. This exercise can also help a congregation understand what kind of pastoral leadership is needed to help them leverage their strengths and share a more accurate narrative and expectations with pastoral candidates.

Go forth, then, to take stock of what is good in your church and to plan out of grateful awareness.

Go slow to go fast

When we onboard members to a committee or team or launch a new program – as many of us will do in January – often the tendency is to capitalize on initial enthusiasm to get as much done as quickly as possible. That’s totally understandable. After all, novelty begets energy, and we don’t want to waste it. But if we haven’t taken the time to build our team and outline our processes, even a small bump can drain that momentum and derail our collective work.

That’s why it’s important – even though it’s counter-intuitive – to start slowly. Develop relationships among the key players. Learn where each person is coming from, what their reasons were for signing up, what skills and experience and ideas they bring, what they need from others in order to make their best contributions, and how they deal (or don’t) with conflict. When those involved have this kind of context for their collaborators, they will be able to engage one another more quickly and effectively when difficulties arise.

In addition to interpersonal processes, agreeing on procedures at the outset can make work go faster. What is the future story we’re striving for? How does everyone plan to participate in the work? What is our timeline? How will we come to agreement on major decisions? How will we ground our work in God? How will we hold one another accountable? What will we do if we come to an impasse? Intentionality at the front end can ease – if not prevent – many stresses that pop up as humans, with our anxieties and agendas, cooperate.

Note that slow movement at the start might prompt questions such as “why are we wasting time on this ‘soft’ work?” Be prepared to explain how deliberateness serves both the overall goal and the speed of the work that is to come.

In what situations do you need to pump the brakes in order to do some of this foundational work? Though it might seem tedious at times, your relationships and your efforts will greatly benefit.

Personnel and percentages

As we enter the holiday season and draw closer to the end of the calendar year, many people are getting into the giving spirit. Knowing that, watchdog groups will begin circulating information about how charities use donation dollars. The typical thought is that the higher the percentage that goes toward direct services (e.g., hot meals, cancer research funding, disaster relief supplies), the better an organization uses your money. It is, then, more deserving of your donation.

In his TED talk, fundraiser Dan Pallotta challenges this way of thinking. Rather than criticizing organizations for spending money on personnel, advertising, and building the necessary infrastructure to live toward their visions, Pallotta says that we should be measuring the impact an organization has on its area of focus. Here’s an example. An organization to feed hungry people spends 1% of its donations on overhead and serves 1,000 unique individuals each year. Another hunger-relief organization spends 35% on overhead and serves 1,000,000 unique individuals each year. Which organization is having the greater impact? The numbers are straightforward.

But what does this perspective shift have to do with your pastor search? As you put together a compensation package at the outset and negotiate the details at the end, people in your congregation might ask why a minister needs that salary or those benefits. They might be concerned about the percentage of personnel costs relative to the total church budget. Anticipated impact is the reason why a church is willing (eager!) to pay a good wage and why the personnel budget doesn’t need to keep members up at night. Your congregation has discerned the vision toward which God is calling it and named the pastoral gifts and passions that will help your church inhabit it. Now it’s time to invest in those gifts and passions that can lead to equipping more leaders, creating more connections, and affecting more lives.

Your church can have a big impact on the surrounding community and beyond. Don’t be afraid to pay for the leadership that can help you make that change you want to see in the world.

Staff involvement with a senior pastor search

At a church with staff, there are often questions about whether and how staff should be involved in a senior pastor search. Here are some reflection questions to guide those decisions:

What does your polity say (officially and unofficially)? In some denominations there is a policy – or at least an expectation – that staff members serve at the pleasure of the senior pastor. This means that staff, ministerial and otherwise, typically have little to no input into a senior pastor/head of staff search. It’s important to know what your judicatory recommends or requires.

What do you need to know from the staff? Most laypeople don’t know much about the day-to-day operations of a church, much less the details of a pastor’s schedule and the weight of conflicting expectations. Staff could provide essential information that helps shape search criteria and interview questions.

Beyond “need to know” information, how might the wisdom of the staff positively inform the search? Pastoral staff in particular can speak to congregational needs and dynamics that could greatly impact ministerial fit.

How might the staff’s attachment to the search outcome potentially hinder healthy involvement? Staff at a church without a settled senior pastor are stretched thin (having picked up extra duties) and highly anxious (worrying about compatibility with the next senior pastor). And on occasion – if polity allows – a minister on staff might want to be considered for the senior pastor position. As a result, staff involvement might (unconsciously) be shaped largely by self-interest rather than investment in the congregation.

Use your responses to these questions to create clear expectations about what staff involvement with the search will look like: no involvement, information provider, ex-officio/non-voting role, or full member of the search team. No matter what you decide, remember to communicate frequently with staff to let them know how the search is progressing, and thank them often for their ministry during this challenging season.

Setting your pastor up to succeed

Your church has invested a lot of time, effort, and probably money in a ministerial search, and you no doubt want to enjoy a long, fruitful season with your new leader. The interactions the search team and congregation have with the incoming minister throughout the covenanting and start-up processes will directly impact that person’s level of engagement and length of tenure. Consider how you can offer the following:

Motivation. Ministers who feel heard and cared for (emotionally and financially) will be eager to come to work each day and give their best. This will translate into better sermons and Bible studies and more enthusiastic pastoral care.

Encouragement. Ministers who hear not just constructive criticism but also affirmation will see the pastor-parish match as a good one. They will be much less likely to jump ship for other ministry opportunities.

Flexibility. Ministers whose reasonable personal needs and family responsibilities are honored by the congregation will be more fully present when they are at the church. They will be less distracted by the tug of other roles.

Alignment. Ministers who understand (and have agreed to) what the congregation expects will know better how to concentrate their efforts. This prioritization will result in deeper engagement and broader creativity and will make it easier for the clergyperson to empower others in their discipleship.

Small gestures of hospitality around these four areas can make ministers feel focused, energized, and invested for the long term. Constantly be on the lookout for ways to build the clergy-congregation bond.

Will your church have an intentional or unintentional interim minister?

Among my clergy coaching clients, I’ve noticed a spike recently in ministers who realize they’re doing work that ideally would have been completed before their arrival: helping the congregation grieve the loss of the last pastor, addressing issues with under-functioning (and sometimes outright sabotaging) staff, creating or making long-overdue revisions to basic documents such as personnel manuals and by-laws, right-sizing lay leadership teams, and visioning for the next chapter of the church’s story. This work, which is time-intensive and emotionally draining, can leave clergy wrung out before they celebrate their first anniversary with a congregation. They find themselves asking, “Can I keep up this pace? Do I see myself here long-term?” More than occasionally, the answer is no, and the call these ministers envisioned lasting for many years ends up being an unintentional interim stint.

There are many good reasons to call an intentional interim minister in between settled pastors. Interims expect to enter systems in turmoil, and they are trained to handle the challenges. Interims can manage all the extra pastoral duties (with ample breaks, that is) that come with a highly-anxious congregation because they know their time there is limited. Interims, with one foot in the church and the other out, can offer insights that neither a consultant (outsider) nor a settled pastor (insider) is able to see and voice.

The costs to a congregation of an unintentional interim minister, on the other hand, are high. Full-blown pastoral searches are pricey, not just in terms of money but also time and energy. Severance packages can hamstring a church’s budget. Congregations are often hesitant to invest in the next settled minister, not wanting to get attached to a leader who could turn out to be another short-timer. Throughout all the uncertainty, trust among church members and between members and staff/lay leaders begins to suffer, and the congregation’s focus shifts from mission to survival.

With all the benefits of interim ministry and the downsides of not utilizing this transition resource, why doesn’t every church call one? There are a couple of reasons. First, congregations think the interim is a time to save money on personnel costs. They see stop-gap measures such as a revolving door of guest preachers as a way to protect the budget. Additionally, they want a settled minister in place as quickly as possible because they fear the loss of members and a decrease in giving during the transition.

But the second reason, I believe, is the real one. Churches think that calling an interim minister means that they’ve failed or that they’re unhealthy. There’s a myth that only “messed up” congregations need guided introspection during the time between settled ministers. In fact, it is a sign of health and maturity as well as an investment in the future to call an interim minister. It never hurts to breathe deeply, take stock, and move toward what’s next with purpose – in other words, intentionality.

Fatigue's impact on trust

Recently I was coaching a pastor who was two months into a new call. She was excited about her church and its mission potential. She was also enjoying getting to know the people, but she was having trouble trusting them. She was a bit befuddled by this, because there was no overt reason for this hesitation. She hadn’t received any hurtful criticism or significant pushback. When I asked what the lack of trust was about, she thought for a moment. She then named relational fatigue as a key factor. In this pastor’s case, she had taken a full month off – a typical fallow period – before diving into her new ministry. And yet she was recognizing that she needed more time to tend to her (understandably) tender heart after leaving behind parishioners that she loved.

This pastor had just provided perhaps the most powerful testimonial for taking ample time off between ministry positions. We often cite physical and spiritual exhaustion as the primary motivators for spacing out calls. But bringing closure to relationships with people we’ve walked alongside during their personal milestones, with whom we have dreamed and argued, and who have been present for our own ups and downs is hard, good work. It can be overwhelming to think about opening ourselves up to knowing and being known by a whole new congregation. And yet, the bedrock of strong connections is trust, which we do not lend or receive without the willingness to make ourselves at least a little vulnerable.

This is not to say that it’s easy to take long stretches between ministry positions. Personal financial pressures are real. Churches that have been in long search processes are eager for the uncertainty to end and the settled pastor to arrive. (Search teams in particular are known to apply pressure to be on site as soon as possible. After all, the team members know the incoming minister best and are most excited about her arrival!) The pastor herself is looking forward to a fresh start in a new setting. But before committing to a start date, consider not only what you need in terms of every manner of recovery, but also what time frame will allow you to enter the system with a readiness for mutual belonging. This is a mindset – a heart orientation – that attends to the long-term missional and financial health of both clergy and congregation.

If you are already in place and find yourself reluctant to trust even in the absence of conflict, then self-care is in order. When we are unable to risk exposure, whether we are new in a call or ten years into our tenure, we need time to rest. We need space for introspection. We need opportunities to view or create beauty. We need relief from the relentlessness of ministry. Because if we have not tended to our own inner lives, we will not be able to offer a quality of presence to others. And if we withhold, then we do not build trust and do not forge or maintain relationships that make bold ministry possible.

In the case of my coachee, we strategized ways to create space and clarity within her current personal and professional realities so that she could increase her capacity to trust. If you find yourself turning inward in your ministry setting, what changes do you need to make so that you can be the pastoral leader God has called you to be?

[Note: my coachee graciously granted me permission to share her story.]

Clarifying expectations of your new minister

One of the most effective ways to help your new minister get off to a fast start is to make sure everyone – minister, search team, lay leadership, and congregation as a whole – is on the same page about the shape of pastoral leadership. Here are four key areas to cover:

Ministry definition

What counts as ministry? What work is your minister doing that no one else sees? Where is the minister interacting in a pastoral/professional role with church members and neighbors beyond the church walls?

Availability

How many hours or units of time are you compensating the minister for? How much of that time should be in the office, and what proportion is best used serving and making relationships out in the community? How should the minister make up for missed time off when funerals, weddings, or other special events fall on sabbath days? What is defined as a pastoral emergency, and how are these covered when the minister is unavailable?

Priorities

Where should the bulk of the minister’s time and energy be spent? What are the minister’s particular gifts and passions? What work must be done by the minister, and what can the minister empower other staff and lay leaders to carry out?

Oversight

To whom does the minister answer? What systems are in place for the congregation to share constructive feedback? What are the goals of an annual review, and who facilitates it? Who advocates for and supports the minister?

Clarification of expectations begins pre-call, as church and candidate discern the match and wordsmith the covenant. It continues through the first several months of the new minister’s tenure, and along the way there will be many opportunities (and likely needs) for educating the congregation about what this person’s role in this season of the church’s life will look like. Doing this hard but good work builds trust between parish and pastor and paves the way for the minister's long and fruitful tenure.

Helpful principles for getting the word out about your open pastor position

Is your search team unsure where to begin with getting the word out about the ministerial opportunity at your church? Or has the search team started advertising, only to be disappointed by the number or caliber of profiles and resumes received? Perhaps journalist Malcolm Gladwell can help. In his 2000 book The Tipping Point: How Little Things Can Make a Big Difference, Gladwell explores what it takes for an illness, a trend, or a message to go viral. Here are the implications for a ministerial search:

First, notice of your congregation's search needs to reach what Gladwell calls connectors, mavens, and salespeople. Connectors know and keep up with a wide swath of friends and acquaintances, simply because they enjoy the interactions. Mavens seek and share information, eager to improve the lives of those around them through the distribution of what they've learned. And salespeople persuade not just through their words, but also through their way of being in the world. Identify these three types of people in your search team/congregation's circles of influence - and there might be overlap - and leverage their natural amplification tendencies.

Second, ensure the notice about your open position that you give to your connectors, mavens, and salespeople is "sticky." Make it memorable by staying away from generic descriptors about your church ("welcoming," "loving," etc., even though these words hopefully apply to your congregation!) and hooking potential candidates with a compelling story or information about a ministry that is unique to your church.

Third, find the contexts in which candidates who might be good matches for your church are looking for position postings. Use official denominational channels. Buy space or airtime for your search announcement in print/online publications or on podcasts that your kind of pastor might be reading or listening to. Have your connectors, mavens, and salespeople work their contacts at the seminaries whose theologies align well with your congregation's and the conferences that potential candidates might attend. Use all of these outlets to push your sticky search message.

While your open position will not be a great fit for everyone who finds out about it, leaning on connectors, mavens, and salespeople, creating a sticky message, and seeking out the right contexts for identifying candidates whose skills and beliefs line up well with your church's needs will give you an ample stack of potential matches to consider.

How Searching for the Called dovetails nicely with intentional interim ministry

If you have an intentional interim minister in place or are considering calling one, you might be wondering how Searching for the Called fits with the self-study work your interim and transition team will lead. Great question! As a trained IIM, I have designed Searching for the Called to honor the interim process.

The work of the congregation during an intentional interim is to reflect deeply on the church's history, purpose, leadership needs (lay and clergy), connections with denominational and missional partners, and future. Notice that these areas are the focus of "befriending the past and anticipating the future," stage two of Searching for the Called. In that stage you can find reflection questions, best practices, and tools that can complement those that your intentional interim minister brings to the table. There's also an assessment that helps the congregation know when this self-study is complete.

When your interim minister shifts from coaching the church through this time of discovery to encouraging the search team, Searching for the Called utilizes the same intentionality and deep reflection your minister has been urging during the your movement through the five focus points. It helps create a seamless hand-off from transition team to search team and emphasizes the importance of building on congregational discussions. Since many denominations frown upon interim ministers becoming deeply involved in the search, Searching for the Called can pick up the coaching role as needed.

For those who would like to read more about how intentional interim ministry and Searching for the Called work together, check out this summary for interim ministers.

Background checks: not the candidate's burden

Before your church extends a call to a candidate, you must run a thorough background check on that minister. This step will help your search team ask necessary questions, give your congregation peace of mind, reduce your church's exposure in case of litigation, and - most importantly - protect vulnerable people in your congregation.

That said, payment for the background check should not be the candidate's burden. A check that includes all the information your search team needs is expensive. As a point of reference, the price tag for the service used by the Christian Church (Disciples of Christ) is $150 per person. If your candidate is a new seminary graduate or between calls, $150 could make a deep dent in cash available for groceries or rent. Practicality and hospitality suggest that search teams build the cost of background checks into the search budget.

There are denominations that require candidates to submit to a background check before their ministerial profiles can enter circulation. In that case, make sure your search team plans to reimburse that expense upon extending a call. A note to leaders in these denominations: please consider shifting this cost to calling congregations or making scholarships available for those ministers who cannot afford background checks. There are excellent candidates who can't even get their information to searching churches because of this insurmountable, initial hurdle.

Common approaches to soliciting candidates

In some denominations, most or all resumes or profiles come through a national or regional office. For congregations that receive this candidate information directly, however, there are several schools of thought about which applicants to consider:

Everyone. The search team will look at all resumes, whether they were sent directly by the candidate or by someone else on the candidate’s behalf.

Pro: you might find stellar candidates who weren’t on any influencer’s radar.

Con: you might have a tall stack to sort through, with resumes that need a closer read than those who were referred.

Consider: what difference does it make to your search team - if any - when a minister self-refers?  

Only candidates who are not looking. Some congregations don't like to advertise at all. Instead, they look for ministers who are doing good work where they happily serving.

Pro: this minister is likely competent, already being at a church.

Con: there are many great candidates out there who are looking for reasons other than because they are un-callable. (Maybe their positions were downsized, or they were victims of sexual harassment, or they have just not yet found the right fit.)

Consider: would you would want another congregation to lure your (content) minister away?

Only candidates who are referred by trusted sources. It's becoming a more common practice to solicit names from seminary faculty, consultants, and ministers who are friends of the congregation.

Pros: these candidates have built-in references and are well-networked.

Cons: you might get roughly the same list from every source, who in turn might be giving that list to other churches.

Consider: what questions you might ask your sources to uncover less obvious – and therefore a better range of – candidates?

Whatever approach your search team chooses for gathering candidate profiles, consider ministers who would stretch your congregation and remember to be hospitable in all your interactions. Communicate with everyone whose resume or profile you receive, and affirm candidates’ gifts even as you tell them you will not be continuing conversations.

What to put on your church website

When candidates find out your position is open, their first action will be to visit your church’s website. For a candidate to begin imagining a future with your congregation, it is essential to have a web presence that is informative and aesthetically-pleasing. Here are some important details to include:

High-resolution photos of church members in action. Use pictures of actual congregants (after asking parents to sign photo releases for the use of their children’s likenesses), and make sure at least some of the photos show people doing something other than sitting in a circle or around a table. 

Statements of identity and direction. Tell what your church values and what goals it is working toward.

Key ministries. How does your congregation connect with the community through giving money and providing hands-on help? What programs exist for the people who come through your doors?

Visitor information. Make it easy for candidates to understand more about your context with a map. Tell them about the culture of your church by sharing expectations about dress, accessibility details, and information for parents. Include a few carefully-chosen photos of the physical plant, such as a view of the church from the road.

Affiliations. A congregation’s denominational and community partners reveal much about its priorities.

Position announcement and related information (if conducting a pastor search). Putting your position description, church profile, and community snapshot on your webpage is an inexpensive way to share a lot of information with a wide swath of potential candidates. 

Your church’s website does not have to be expensive or overly-designed. It does need to be regularly updated, easy to navigate, and revelatory. The effort is worth it, not just for your pastor search but also for potential visitors to your congregation.

What would you add to this list?

Strengths versus skills

When searching for a new minister, it is vitally important to discern what each candidate’s strengths are and how they align with your position description. Strengths are God-given talents. They are central to a person’s identity. They are manifestations of passion and purpose.

Skills are a bit different. We pick up skills through education and experience. They are add-ons. They’re important too, but some skills are better indicators of fit than others. If the skill is built on top of one of my strengths, then it enhances my ability to live fully into my call. If the skill is something I’ve learned out of necessity – not because it aligns with my purpose – then it can actually be a distraction, even if it’s a really useful ability. For example, I have taken several pastoral care classes and spent many hours making hospital and home visits. I’m pretty decent at it. Pastoral care, however, is not my natural gift. It takes substantial time for me to rev up for and recover from this work. If your church needed someone who would spend 10+ hours per week checking on folks, then I would not be your ideal candidate. My energy is increased, though, by coaching people toward action, writing sermons, and attending to details, and I’ve developed a range of skills that build on these strengths. I would thrive in a context that wanted me to preach once a month, plan ministries, proofread newsletters, and coach ministry leaders.

Most candidate resumes and profiles will include strengths, skills that relate to these strengths, and skills that don’t. It is important for your search team to develop questions that distinguish among these three categories. When are you most engaged in ministry? What pieces of ministry drain you? How would you state your purpose in ministry in one sentence?

A great-fit candidate will be one whose strengths, associated skills, and sources of energy match your congregation’s priorities. That minister will be able to give maximum effort and be set up to thrive.

Welcoming a guest preacher

When your congregation is between pastors, there will be times lay leaders will need to arrange for pulpit supply. Here are some tips for extending hospitality to your guest preacher:

Pay generously, or at least fairly. High-quality sermons generally take at least ten hours to research and write. Do the math and make sure you are compensating a professional with an advanced degree accordingly. Multiply the pay if there's more than one worship service. And if your preacher is coming from out of town, reimburse mileage and cover a hotel room.

Think through what it is reasonable to request a guest to do. Worship logistics vary greatly from one church to another, and there’s a lot that isn’t written on the order of worship. Plus, it's odd for a guest to give the welcome (“Welcome to this church. I’m here for the first time too!”) and greet people coming forward to make commitments at the end of the service. (“I’m happy to invite you into this faith community that I don’t belong to.”) Minimize the potential for confusion and awkwardness by asking the preacher to do only what laypeople or staff cannot. 

Ask if the minister would like to take on particular piece of the order or worship. For example, I like to read the primary scripture text myself, because I use inflection and pacing that set the stage for the sermon.

Make sure the preacher has a point of contact who will be onsite. Give a name and a cell phone number in case your guest gets lost or has car trouble. Let the minister know where to park and at which entrance the point of contact will be waiting.

Physically walk the visiting minister through the order of worship. Related to point #2 above, help the preacher know where and when to sit and walk and stand. Rehearse the communion liturgy, if applicable.

Don’t make the preacher chase down the check. Give payment before worship. That way the minister isn’t worried that getting paid depends on making hearers happy, and the minister doesn’t have to ask to be paid.

Thank your pulpit supply. Many guest preachers do so on top of many other work and personal responsibilities. Appreciate them for taking 10+ hours to prepare a sermon, 1-1.5 hours to be in worship (more so if there’s a second service), and however long to drive to your church.

Aside from the gifts that hospitality offers to your guest preacher, treating your pulpit supply well will let potential candidates for your ministry position know that they should check out your church. (Clergy talk to one another!)

Ministers, what would you add to this list?

Being church

In the secular world an employee is hired to perform a task, to fill a need. The process for hiring this employee is somewhat utilitarian and transactional.

In the church world a pastor is also called to carry out a particular position description. But beyond bullet points on a job announcement, clergy and congregation are brought together to belong to one another. Unlike in secular work, a minister cannot live fully into the role without developing deep bonds with parishioners, without journeying toward the heart of God with them, without working alongside them to be the hands and feet of God beyond the perimeters of the property. And sometimes the pastor has a family who joins in this belonging as well.

This is why the search for a clergyperson must be approached differently than the search for an accountant, a machine operator, a boat captain, or a cartoonist. A ministerial search is a chance for the search team and congregation to embody all of what we know to be true about Christ and that we hope to become ourselves. To grow in faith and understanding. To offer hospitality. To listen to voices others might dismiss. To work hard yet playfully with our ultimate purpose firmly in mind. To trust and be trustworthy. To face challenges head on. To pray fervently and often. In all of these efforts, we expand our capacity for belonging to one another and to God and make it possible for the new pastor to become one of us.

In short, the search is a chance for the church to be the church. I urge you to seize this opportunity!